Guidance
Buyers and sellers
How a purchase moves, how a store joins, and the questions both sides ask before a PO.
For buyers
01
Search the duty
Use the category rail or the search box. Open the card for the specification, HSN, GST, MOQ and dispatch.
02
Compare three makes
Shortlist up to three brands. The sheet puts the technical line beside the commercial line.
03
Raise the order
A priced line can be paid on Buy by UPI, card or net banking, or issued as a purchase order. A line without a rate goes out as a quotation.
04
Check freight
India freight is calculated from the pincode. A buyer outside India sees FOB and CIF. Confirm the truck before the PO.
For sellers
01
Register the store
The seller form matches the Factoryclix vendor registration: store name, GSTIN, PAN, address and the authorised person.
02
Send the documents
GST certificate, PAN and address proof are named on the application. The store does not go live until those are checked.
03
List the product
After the application is in, publish the product with the rate ex-GST, GST, MOQ and one specification.
04
Quote the RFQ
When a buyer issues an enquiry, enter your rate and send the quote. A confirmed bulk order is not cancelled after the PO.
FAQs
Is the price inclusive of GST?
No. Catalogue rates are ex-GST. GST is added on the order. Where a line has no GST printed, 18% is used until the invoice states the slab.
Does freight sit inside the product price?
No. Freight is extra. The desk calculates a road rate from pincode to pincode, and FOB or CIF for a buyer outside India. Confirm it before dispatch.
Can I pay on this website?
A priced catalogue order has an online payment button for UPI, card and net banking. It takes money once the Razorpay account is connected. Credit buyers can still issue the PO and pay on the agreed terms.
Who confirms the rate?
A published rate is a market or dealer figure for enquiry. Factoryclix confirms the rate, certificates and lead time before the purchase order is treated as final.
What is the project desk?
It sizes a system from the area, draws it and writes a bill of quantities to the relevant IS or international code. It is an enquiry BOQ. A licensed engineer still stamps the design.
How does a seller join?
Open Sell and complete the partner form: email, store name, address, phone, GSTIN, PAN, business type and the authorised person. Upload names for the GST certificate, PAN and address proof.
When does the seller store open?
After Factoryclix checks the GST and PAN. Listing a product on this desk before that check does not by itself open a public store on factoryclix.com.
Can an order be cancelled?
A bulk order cannot be cancelled once the purchase order is issued. The payment and refund rules are on the policies page.
The full terms sit on the policies page.